This Longs Drugs location has the absolute worst customer service! Their lack of concern for the patient's well-being becomes apparent if there is any difficulty with filling a prescription, even if the difficulty is due to low inventory and poor planning on their part. And don't try calling them because their phones only work about 25% of the time. I could not post this without picking at least one star, because in my opinion they should receive zero stars!
We can't thank you enough, you have loyal customers for life.
Longs drug employees have gone way and above to help coordinate with Dr.s and other pharmacies on my Wife's behalf.
She is doing her best to fight cancer and is a very complicated client. The patience and knowledgeable experience of the staff at this pharmacy has truly made our lives easier.
Warmest Aloha,
It's a hole-in-the-wall CVS, but has a pharmacy for convenience. Stopped in for arare snack to take to the mainland, which is the cheapest price you'll find on the East side. The pharmacists are friendly.
She takes a few narcotics and several pharmacies have looked at her and treated her as though she was doing something wrong for being prescribed pain pills for her chronic cancer pain.
We have found this pharmacy to treat her compassionately and never like a burden.
The only thing is the parking to go to longs. And some times not all da time the line is long. But rarely. But other then that there very friendly there.
Mr. And Mrs. Jeremy Mikel
Longs Drugs is a US Pharmacy based in Keaau, Hawaii. Longs Drugs is located at 16-586 Old Volcano Rd, Keaau, HI 96749, USA.
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